End-to-End Customer Engagement

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For almost 50 years, the world’s leading brands have relied on YA’s expertise in incentive marketing to effectively attract, retain, and win-back consumers.

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Purchase Incentives

Winning new customers is a complex challenge in today’s marketing world. To incentivize the most discerning buyer, YA offers a full range of digital and traditional rewards, including virtual options, checks, gift cards, merchandise, and travel.

Rebate programs have evolved over time. With a focus on consumer engagement, YA looks to solve client problems and create positive customer experiences with innovative, data-driven, digital first methodology that builds long-term brand connections.

Whether in the form of upgraded devices, bill credits, or other offers, YA incentive programs focus on getting consumers to switch from one provider to another. Our custom Switcher process makes a difference to the service providers fighting for share in crowded industries.

Keeping your customers happy is a priority. With the YA Appeasement solution, your company has the opportunity to offer consumers a variety of reward options to retain your loyal user base.

Boost sales of your product or service by standing behind it with a satisfaction guarantee. Consumer confidence in purchasing decisions builds trust in your brand.

It’s All in the Statistics

50%

of consumers have taken advantage of rebate rewards in the last 12 months

43%

of consumers will pick one brand over another because of a rebate program

69%

of consumers will go to a specific retailer because of a rebate reward

*Source: Ya Consumer Rebate Research

Enter to Win

With more than 40 million entries, 3,500 programs, and 700 promotional websites hosted, YA Engage has the expertise to deliver your program flawlessly. From website development, fraud protection, legal compliance, mail-in process, judging tools, and more, we look forward to helping you decide what strategy is best for your brand.

YA sweepstakes often go beyond the simple one-time entry and include opt-in consent for future marketing objectives. Winners are chosen at random and offer brands a great way to earn additional exposure.

Contest winners are selected using the proprietary YA judging tool to ensure all entries are compliant and meet the marketing objectives of the program.

YA text-to-win programs offer a quick and easy way for consumers to connect with their favorite brands in real time. The option to enter via text from anywhere often leads to increased participation in the campaign.

UGC give your consumers a creative way to express their connection and commitment to your brand. From photos, personal experiences, social interactions, and consumer feedback, UGC empowers brands to showcase their advocates.

Create data-rich, meaningful relationships with consumers through a variety of social media promotions. YA develops social programs that accommodate unique experiences across Snapchat, Facebook, Instagram, and other emerging platforms.

An effective engagement tool that help brands achieve their goals while allowing consumers to have fun through mobile, online, and social platforms.

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Digital Products

YA Engage offers the most innovative solutions and consumer engagement tools to help your brand stay relevant. Through mobile, digital, online, virtual payments, social, and more, YA understands modern trends and how consumers are engaging with brands today.

Not just a payment tool, the iOS Native and Android Wallet options offer a robust integrated mobile coupon and membership option for brands. Take advantage of YA’s experience to bring these to life for your brand.

With over 98% of consumers utilizing text messaging, Text to Win is a must-option for all Enter to Win contests and sweepstakes.

It’s not just about 160 characters anymore! Short Code messaging is a proven channel for business-to-consumer marketing, and with the MMS option, this has become a valuable rich media delivery channel.

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Customer Engagement

At YA Engage, our focus is driving long-term engagement for our customers by guiding consumers through the buyer’s journey with a positive brand experience. Our engagement approach includes:

  • Rebates
  • Enter to Win
  • Rewards & Fulfillment
  • Ongoing Promotions

Premier Value Card

The Premier Value Card presents consumers with multiple offers on a single re-loadable card transforming one sale into an opportunity to engage with a brand across purchases. The YA Premier Value Card can be completely customized to represent any brand standard. We have a number of innovative ways to keep that engagement high, such as our new Premier Value Card program that allows one manufacturer to bundle multiple products onto a discount card that’s redeemable at major retailers. When consumers use the card to take advantage of discounts or promotions, we analyze the spend, initiate engagement opportunities, and continue the relationship with the consumer.

Strategy & Planning, Comprehensive Services, Flawless Execution

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Strategy and Consulting

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Program Execution

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Digital Creative

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Web Development

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Technology and Development

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Rewards and Payments

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Legal and Compliance

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Fulfillment

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Contact Center

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Reporting and Analytics