As Director, Engineering at YA, you will lead a team of Engineers, Business Analysts, Creative, DevOps and Configuration Analysts in the delivery of standard and custom promotional marketing solutions to our premiere list of Fortune 500 clients. Your passion for client service, technology, managing people, and quality work will drive your success as a client delivery leader and help YA to shape the future of our product and service portfolio.

Key Responsibilities:

  • Leads a combined team of 21 by  providing mentorship to coach, motivate, and lead team members to their optimum performance levels and career development
  • Provides guidance to staff during all phases of the solution promotion lifecycle
  • Maintains work schedules of the delivery team in collaboration with the account team and the Program Management Office
  • Delivers in-scope quality work, on-time and on-budget in collaboration with the Program Management Office
  • Refines and enforces use of YA’s methodology and tools, quality and development standards
  • Collaborates with the Product Development team and brings new solution ideas to the team for prioritization in the product backlog
  • Ensures thorough documentation of client solutions and successful knowledge transfer for operational support of client programs throughout the program lifecycle
  • Supports the triage process for production issues should they arise
  • Provide collaborative thought leadership and solution ideation to the account team and our clients throughout the sales and development cycles to address functional, technical and architectural specifications
  • Recommends process improvements and assists in the implementation of improvements

 Base Qualifications:

  • BS degree and/or 5+ years of technical experience in a design, analyst and/or development role delivering technology solutions to external clients
  • 3+ years leading a technically-focused client delivery team
  • Successful track record of delivering technical solutions on-time and on-budget
  • Experience utilizing Waterfall, Agile and/or Lean methodology (e.g. Scrum, Kanban) throughout the software development lifecycle
  • Experience with development and management tools (e.g. Oracle, Atlassian, Workfront)
  • Technical promotional marketing solution delivery in an agency or professional services firm highly desirable
  • Travel up to 25%
  • Attention to detail and the ability to effectively multi-task in a client-centric, deadline driven atmosphere
  • Ability to clearly and effectively articulate thoughts and points in a collaborative atmosphere
  • Excellent analytical, organizational, project management and time management skills
  • Proficiency in MS Suite

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