Tina BaeyensTina joined YA in 2007. She is an accomplished contact center professional with over 20 years of progressive experience in residential customer service and account sales; residential outbound and commercial account management and retention, and loyalty services. She is responsible for the successful operation of YA’s contact centers in U.S., Canada, and Mexico. Tina has extensive knowledge of contact center industry best practices, external outsourcing, team building, and employee engagement.

Prior to YA, Tina spent several years at Sprint. Here she served as a supervisor for the Inbound/Outbound Sales and Retention Team.

Tina received her degree from Lambton College, Ontario, Canada. She is currently working towards her Human Resources Certificate at St. Clair College, Ontario, Canada.

Having grown up in a Greek family who owned a couple of restaurants, Tina loves to cook and bake…and not just traditional Greek cuisine but North American food as well. When she’s not cooking, you’ll most likely find her in the garden, one of her favorite places to be…outside of the YA office, of course!

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